Reference

Your Data Rules Before You Join

Your privacy record at jos168 connects account setup, device access, wallet checks for DANA, OVO, GoPay and QRIS, and activity logs from Baccarat, Wins of Fortune, Valorant, Rocket…

DANA wallet dataOVO account checksGoPay receipt logsQRIS reference records
jos168 Your Data Rules Before You Join
CONTACT PATHS

Reach Us About Your Privacy

Fast privacy help matters when your wallet record, login history or personal details need attention. We handle privacy questions through channels connected to your account record, so our team can verify you before changing data. Keep your registered phone number, email address and recent payment reference ready when you contact us.

Team online

Live chat

Use live chat from 09:00 to 01:00 WIB for privacy questions tied to login alerts, account name corrections or wallet review. We ask for account checks before discussing any personal record.

Email privacy desk

Send privacy requests to our support email when you need a written record for data access, correction or deletion. Include your account ID, registered phone number and one recent DANA, OVO, GoPay or QRIS reference.

Account security menu

Open Account > Security > Active sessions to review devices linked to your account. If a session looks unfamiliar, contact us through chat so we can check the record before further account changes.

ACCOUNT SAFETY

How We Handle Your Data

Clear privacy handling helps you decide whether to open an account and keep using it. Our policy connects each data type to a reason: account setup, wallet checks, game activity records, device…

Account data

We use your name, phone number, email address and account ID to set up your profile, confirm changes and match support requests. If your details are wrong, ask us to correct them after account verification.

Wallet records

DANA, OVO, GoPay and QRIS records help us match deposits, verify withdrawals and investigate failed transfers. We store references, timing and status rather than your full wallet access credentials.

Cookie choices

Cookies keep you signed in, remember language settings and measure page errors. You can clear cookies in your browser, but we may ask you to verify again when you return.

Device sessions

We log device type, browser, IP range and session time to detect unusual access. Check Account > Security > Active sessions after using a shared phone or public network.

Retention periods

We keep account and wallet records while your account is active and longer when legal, dispute or payment review duties require it. When retention ends, we remove or anonymise data where possible.

Privacy requests

You can ask to access, correct or delete eligible data. We may keep records needed for wallet disputes, security checks or legal duties, and we explain the reason when a request cannot be completed.

Privacy Answers Before Account Setup

These questions cover the privacy points you may check before sharing account details or linking an Indonesian wallet. We answer in practical terms, with the account steps and contact paths you can use if you want to review or change your data.

We collect your registration details, contact data, account ID, device signal and security events. We use them to create your account, confirm future changes, protect access and respond to support requests tied to your record.

We keep payment references, timestamps and status details to match transactions with your account, check withdrawal requests and resolve failed transfers. We do not need your full wallet login details to perform those checks.

Yes. Contact us through live chat or email with your account ID, registered phone number and a recent wallet reference. We verify your identity before sharing account data to prevent disclosure to the wrong person.

Open Account > Profile and request a change, or contact support if you cannot access the page. We may confirm your current phone number, email address or recent QRIS reference before updating the record.

Cookies help keep your session active and measure page errors, while game activity records sit in your account history. For Baccarat, Rocket Crash or Royal Fishing, we use those records for account review and support checks.

We retain closed account records only for the period needed for payment disputes, security review or legal duties. After that period, we remove or anonymise eligible data so it no longer identifies your account.

Send a deletion request through email or live chat from 09:00 to 01:00 WIB. We review what can be removed, what must be retained, and explain the result after verifying your account ownership.